• Information We Collect

  • When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device information
    • Examples of personal information collected:

      IP address, browser type, device type, and browsing behavior on our website.

    • Purpose of collection:

      To improve website performance, enhance customer experience, and ensure website security.

    • Source of collection:

      Collected automatically when you visit our website.

  • Order information
    • Examples of personal information collected:

      Your name, email address, phone number, shipping/billing address, payment method (no card details stored), and purchase history.

    • Purpose of collection:

      To process, fulfill, and deliver your orders, and send you order updates.

    • Source of collection:

      Provided directly by you when placing an order.

  • Customer support information
    • Examples of personal information collected:

      Name, email, phone number, and any details you provide when contacting us for assistance.

    • Purpose of collection:

      To respond to inquiries, provide assistance, and improve our customer service.

    • Source of collection:

      Provided directly by you when contacting our support team.

  • Your rights

    • Access and Correction:

      You may request a copy of your personal data and ask us to correct or update it.

    • Deletion:

      You may request deletion of your personal data unless we are legally required to keep it.

  • Changes to This Policy

  • We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

  • Sharing personal information

  • We do not sell or rent your personal data. We may share your information with: Delivery partners to ship your orders, Payment gateways to securely process transactions, Customer service tools to assist with your queries, and Law enforcement or government authorities, if legally required. All third parties we work with are required to keep your data secure.

  • Behavioural Advertising

  • We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

  • Selling personal information

  • We do not sell your personal data to third parties for monetary gain. If we ever consider doing so, we will obtain your explicit consent beforehand.

  • Cookies

  • We use cookies to: Improve website speed and experience, Remember your cart or preferences, and Analyze website traffic. You can disable cookies through your browser settings if you prefer.

  • Cookies Necessary for the Functioning of the Store

  • Essential for maintaining your shopping cart, processing orders, and ensuring a smooth checkout process.

  • Contact Us

  • Email: orthoticsmediiz@gmail.com

  • Address: MEDIIZ LIFECONNECT PVT. LTD., NEEL VIHAR, FLAT NO R/H-1 A WING, NARSALA, NAGPUR - 440034, Maharashtra, India